For this week’s blog, I thought I would focus on the services provided by Healthwatch.
Firstly, what is Healthwatch? Healthwatch acts as an independent champion for local people with regards the health and social care services provided in their area. There is a local Healthwatch in every area in England and therefore there is one in each of the boroughs within East London Vision’s reach.
What does Healthwatch do? Each local team hosts local meetings and events to discuss services such as those provided by local hospitals, GP services, care and nursing homes and capture opinions, experiences (positive or negative), concerns, suggestions and feed this back in the form of reports that will be shared with the service providers, members of the public and the local Health and Wellbeing Board.
Each local authority has a Health and Wellbeing Board which meets routinely to discuss the service delivery and effectiveness of local health and social services taking in to account the needs of the local population. Members of the Health and Wellbeing Board include representatives from the NHS, adult social care and children’s services and elected representatives. Healthwatch representatives sit on this board in order to inform the views and opinions of local people and hold services to account where delivery is failing.
It is this process of feedback and accountability that makes Healthwatch a powerful resource for local people in getting their voices heard and I would encourage residents to become familiar with their Healthwatch to find out what is going on in their area. The local websites also promote local events for charities and organisations from the voluntary sector and provide a good resource for residents and services alike.
For example, residents of Redbridge may be interested to know that Healthwatch Redbridge’s next Annual General Meeting will take place on Thursday 13th December at 12.30pm at the Salvation Army Hall, 15 Clements Road, Ilford, IG1 1BH to review the work of this year and plans for the coming year – further details can be found on the website provided below.
Should you wish to find out more about your local Healthwatch, please find below the contact details of those situated within East London Vision’s area –
Healthwatch Barking and Dagenham, Lifeline House, 25 Neville Road, Dagenham, Essex RM8 3QS Tel: 0800 298 5331 – web https://www.healthwatchbarkinganddagenham.co.uk
Healthwatch Hackney, The Adiaha Antigha Centre, 24-30 Dalston Lane, London E8 3AZ
Tel: 020 7923 8358 – web – http://www.healthwatchhackney.co.uk/
Healthwatch Havering, Queen’s Court, 9-17 Eastern Road, Romford RM1 3NH
Tel: 01708 303300 – web – https://www.healthwatchhavering.co.uk/
Healthwatch Newham, The Resource Centre, 200 Chargeable Lane, London E13 8DW
Tel: 0203 866 2969 – web – http://www.healthwatchnewham.co.uk/
Healthwatch Redbridge, 103 Cranbrook Road, Ilford, Essex, IG1 4PU
Tel: 0208 553 1236 – web – http://healthwatchredbridge.co.uk/
Healthwatch Tower Hamlets, Room 23, Block 1 (Trust Offices), Mile End Hospital, Bancroft Road, London E1 4DGTel: 0800 145 5343 web – https://www.healthwatchtowerhamlets.co.uk/
Healthwatch Waltham Forest, Waltham Forest Resource Hub (Central), 1 Russell Road,
London E10 7ES Tel: 0203 078 9990 – web https://www.healthwatchwalthamforest.co.uk
Written by Paul Vassilliou, Development Manager, Central West London & North London Vision